Our culture

Behind every load is a person on the phone in Bellerose, New York. Here's what we believe, how we work together, and who you'll be talking to.

Total Quality Solutions. 1-Stop Logistics Solutions. One office for everything your truck needs.

One stop. Dispatch, paperwork, compliance and ELD help come from the same team, so nothing falls between offices.

Quality means we're measured by what your truck earns. Not how many loads we book, but what each one leaves in your pocket after fuel, deadhead and our fee.

Respect means the driver is a business owner, not a dot on a map. Nobody here forces a load, hides a fee or talks down to the person behind the wheel.

Six things we expect of each other.

They're how we talk about every load, good or bad.

  1. Respect the wheel

    The person driving has the hardest job in this business. We plan around their hours, their home time and their safety.

  2. Say it straight

    Rate, miles, deadhead, fee. Everything on the table before anyone says yes. Bad news gets delivered early, not late.

  3. Earn the rate

    We negotiate every load. Booking the first offer isn't dispatch; it's data entry.

  4. Own the load

    From the rate con to the signed POD, someone at TQS owns every load until it's paid.

  5. Answer the phone

    When a carrier calls, they reach a person. On an active load, that's true at 3 AM, too.

  6. Keep learning

    Markets change every week. We study lanes, rates and rules so carriers don't have to.

The people on the other end of the line.

Eleven people in one office in Bellerose, split between bringing carriers on and keeping them loaded.
Sales ManagerAsh Zade Sales & onboarding
Dispatch ManagerBill Shaak Dispatch operations
Profiles coming soon
Dispatch teamPhotos and introductions for the whole team are on the way.
Profiles coming soon
Carrier sales & paperworkPhotos and introductions for the whole team are on the way.

What dispatch
actually looks like.

  1. Morning

    Check-ins and appointments

    Where is every truck, who's loading, who's delivering, and is anyone running late for an appointment?

  2. Midday

    Booking the next load

    Boards, broker calls, counter-offers. The reload gets lined up before the current load delivers.

  3. Afternoon

    Paperwork that gets carriers paid

    Rate cons checked, PODs collected, invoices to factors, detention documented.

  4. After hours

    On call for active loads

    Breakdowns, closed docks, a receiver who won't unload. Someone picks up.

Work at TQS.

We're growing in Bellerose. If you know freight, or you're sharp, organized and good on the phone and want to learn it, we'd like to hear from you. We hire for dispatch and carrier sales.

Send your résumé Put “Careers” in the subject

Visit the office in Bellerose.

Call ahead and we'll make sure the right people are in. Or start with a phone call.

Discuss your operation See how it works
Or call the dispatch line(929) 717-5625