How TQS dispatch works
- 01
Talk to us
A straight conversation about your truck, your authority and how you like to run. Our sales team asks what a good dispatcher needs to know, and tells you plainly whether we're a fit.
Details
Equipment type and size, how long your authority has been active, where you're based, the regions you want to run and the ones you avoid, and how much home time you need.
- 02
Send your carrier packet
We need the same documents every broker asks for, so we can set you up quickly with the brokers we book through.
Details
MC authority letter · Certificate of insurance · W-9 · Notice of assignment from your factoring company, or a voided check.
Carrier packet form - 03
Set your rules
You tell us how to dispatch your truck. We write it down and work to it.
Details
Preferred lanes and regions, home-time schedule, the minimum rate you'll accept, maximum weight, freight you won't haul, and any shippers or brokers you'd rather avoid.
- 04
We find and negotiate the load
Your dispatcher works the boards and our broker contacts, negotiates the rate, and brings you the load with every detail. You say yes or no.
Details
You see the rate, loaded miles, deadhead, pickup and delivery windows, and any special requirements before you decide.
- 05
You haul. We handle the paperwork.
Once you accept, we complete broker setup, review the rate confirmation line by line and confirm appointments.
Details
After delivery we collect the signed BOL and POD, send them to the broker or your factoring company, and document any detention, layover or TONU.
- 06
We plan the next one
Good dispatch is about the week, not the load. We're already looking for your reload before you deliver.
Details
Through the week we track how your truck is earning and adjust lanes to your goals. While you're under a load, a dispatcher is reachable around the clock.
Have these
ready.
The first call goes faster with these at hand. Missing something? Call anyway.
- MC and USDOT numbers
- MC authority letter
- Certificate of insurance
- Signed W-9
- Notice of assignment or voided check
- Truck and trailer details
- Preferred lanes and home time
- Your minimum acceptable rate
Asked
and answered.
Do I have to take every load you find?
No. We don't force dispatch. Every load comes to you with the rate, the loaded and empty miles, and the pickup and delivery windows. You decide. If you say no, we keep looking.
How much does TQS charge?
It depends on your equipment. You choose a percentage of your gross or a flat weekly fee, agreed before your first load, with no add-on charges behind it. See dispatch pricing for the full fee schedule.
Do you work with new authorities?
Yes. Tell us when your authority became active. Some brokers set a minimum age for the carriers they load, so a brand-new authority has fewer options at first. We'll be straight about what that means for your first weeks, and our company setup page covers the setup steps.
What documents do I need to get started?
Your MC authority letter, a certificate of insurance, a W-9, and either a notice of assignment from your factoring company or a voided check. Send them through the carrier packet form.
Do I need a factoring company?
You don't have to, but many carriers do, so they get paid in days instead of waiting 30 to 60 for brokers. We send your paperwork straight to your factor. If you don't have one, we can introduce you to our factoring partners.
When can I reach a dispatcher?
Our office is open Monday to Friday, 9 AM to 5 PM Eastern. When you're under a load, a dispatcher is reachable around the clock at (929) 717-5625.
Where is TQS located?
Our office is at 8838 247th St., Bellerose, NY 11426, at the eastern edge of Queens. We dispatch trucks running anywhere in the lower 48.
Talk to a dispatcher today.
Call the dispatch line or send your details. We'll talk through your truck and your goals, with no obligation to sign up.
Or call the dispatch line(929) 717-5625